Privacy Policy

Last updated: 27.01.2026

This Privacy Policy describes how PLX (doing business as PLX 5D) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from plx5d.com (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or complete our assessment.

A. Device & Order Information

  • Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This is collected automatically to load the Site accurately and for analytics.

  • Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is collected to fulfill your contract (process payment and deliver the digital product).

B. Assessment & Wellbeing Data (Special Category Data)

The core service of PLX 5D is the Experience Wheel Assessment. To provide this service, you voluntarily provide us with self-reported data regarding your:

  • Physical wellbeing (e.g., sleep, energy levels)

  • Digital habits and impact

  • Emotional connection and psychological safety

  • Professional growth and purpose

How we treat this data:

  • This data is used exclusively to generate your personalized PLX 5D Experience Wheel™ report and provide you with relevant recommendations (e.g., Kaizen steps).

  • This data is not sold to third parties.

  • By submitting your answers, you explicitly consent to our processing of this data for the purpose of generating your results.

2. How We Use Your Personal Information

We use your personal Information to provide our services to you, which includes:

  • Product Delivery: Processing payments and delivering the digital assessment results and PDF reports.

  • Communication: Sending you your results, invoices, and important account updates.

  • Marketing: If you have opted in (e.g., "Join the Monthly Newsletter"), we may send you emails about new features, wellbeing tips, or PLX updates. You can unsubscribe at any time.

  • Improvement: Analyzing aggregated, anonymized assessment data to improve the accuracy of our tool and understand global wellbeing trends.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

  • Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Third-Party Services & Links

Our Site may contain links to other websites or services that are not owned or controlled by PLX. We are not responsible for the privacy practices or the content of these third-party sites.

  • Payment Processors: When you complete a purchase, your payment is processed by third-party gateways (e.g., Stripe, PayPal, or 2Checkout/Verifone). We do not store your full credit card details on our servers.

5. Data Retention

When you place an order or complete an assessment through the Site, we will maintain your Order Information and Assessment Results for our records unless and until you ask us to erase this information. This allows you to log back in and view your past wheels to track progress over time.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete your personal information (the "Right to be Forgotten").

  • Withdraw Consent for marketing or data processing at any time.

If you would like to exercise these rights, please contact us at the email address below.

7. No Medical Advice Disclaimer

The PLX 5D Experience Wheel™ is a self-assessment tool for personal and professional development. It is not a medical diagnostic tool. The results and recommendations provided are for educational and coaching purposes only and do not constitute medical advice, diagnosis, or treatment.

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

Company Name: PLX Email: vesna.cado@gmail.com Address: Skopje, North Macedonia